We are a pureplay online business and do not have any showrooms. We are based in Melbourner and we have workshops and representatives in major cities.
We completely understand your concerns. It a lots of money and but customers cannot touch and see the product before they buy. This issue is one of the major challenges for us as well as our customers.
We offer very quick and easy returns and if you do not like the jewellery product, you can simply return it. Our main competition is USA based online jewellery companies and since we are based in Australia we believe customers should feel more comfortable.
We are trying our best to showcasing our products, designs, and gemstones using photos, videos, and photo realistic renderings. Please contact support@brilliyond.com.au and our support team can provide additional details about our products.